2/9/10, 03:28 am (EST)
"I was disappointed that the baseball cap was not made of a heavier fabric. however, the workmanship..."
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2/9/10, 02:28 am (EST)
"Great shopping experience. was able to enter order completely on their website. the product was go..."
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Delivery & Shipping Times
Most Custom Orders Ship In 4-6 Days*
Our normal production processing turnaround time for custom embroidered or printed items is 4-6 business days from receipt of logo approval. Logos must be in embroidery-ready or print-ready format.* Available for select, in-stock product that has the FastTrack logo only. Others products ship in 2-weeks. You must then add Transit Time, (the time it takes UPS to deliver your order). In-stock, blank orders are shipped within 2-business days.
Most of our product ships from Cheshire, CT or Chicago, IL. Ground shipment depends on your destination and is done through UPS. If you are in New England, the Mid-Atlantic states or the Midwest, the on-the-way transit time is 1-2 days. If you are on the West Coast, the on-the-way transit time is about 3-5-days. We are not responsible for delays caused by UPS.
FastTrack
FastTrack Ships in 4-6 Days & Transit Times*In-stock product that has the FastTrack logo only. Others ship in 2-weeks.
Turnaround within 4-6 business days from receipt of logo approval. Logos must be in embroidery-ready or print-ready format.* Available for select, in-stock product that has the FastTrack logo only. Minimum quantities may apply.
This chart details how long it takes for custom orders when using FastTrack or SuperFastTrack. Add Processing Time (the time it takes to customize your order) to UPS Transit Time to determine when you will receive your completed order. You can upgrade turnaround in the shopping cart's drop down menu.
FastTrack & Transit Times
Shipping Method
Number of Business Days
1
2
3
4
5
6
7
8
9
10
11
SuperFastTrack UPS 2-Day Air*Adds Extra 25% To Order
2-3 Days +
2 Days
Super FastTrack UPS Ground *Adds Extra 25% To Order
2-3 Days +
1-5 Days from CT
FastTrack UPS 2-Day Air No Extra Processing Charges
4-6 Days +
2 Days
FastTrack UPS Ground No Extra Processing Charges
4-6 Days +
1-5 Days from CT
Processing Time - Time it takes to produce and fill your order
Transit Time - Time it takes UPS to deliver your order
Super FastTrack
Get Super FastTrack Processing (2-3 Days) For A 25% Premium
Turnaround within 4-6 business days from receipt of logo approval. Logos must be in embroidery-ready or print-ready format.* Available for select, in-stock product that has the FastTrack logo only. Minimum quantities may apply.
This chart details how long it takes for custom orders when using FastTrack or SuperFastTrack. Add Processing Time (the time it takes to customize your order) to UPS Transit Time to determine when you will receive your completed order. You can upgrade turnaround in the shopping cart's drop down menu.
Non-FastTrack Production Processing
Shipping Method
Number of Business Days
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
SuperRush UPS 2-Day Air*Adds Extra 25% To Order
4-6 Days +
2 Days
SuperRush UPS Ground *Adds Extra 25% To Order
4-6 Days +
1-5 Days from CT
Normal Processing Time UPS 2-Day Air
10 Days +
2 Days
Normal Processing Time UPS Ground
10 Days +
1-5 Days from CT
Processing Time - Time it takes to produce and fill your order
Transit Time - Time it takes UPS to deliver your order
Shopping Cart Orders
Make sure you choose a Processing option under 'Delivery' at the bottom of the Shopping Cart. If you are ordering online, please make sure that you wish to SuperRushProcess! your order and please give fill in the event date that you need your products in hand.
Transit
Our normal production processing turn-around time for custom embroidered or printed items is 2-weeks after logo approval. We ship from Cheshire, CT, 06410. Ground shipment depends on your destination and is mostly done through UPS. Most of our product ships from Cheshire, CT or Chicago, IL. Ground shipment depends on your destination and is done through UPS. If you are in New England, the Mid-Atlantic states or the Midwest, the on-the-way transit time is 1-2 days. If you are on the West Coast, the on-the-way transit time is about 3-5-days. We are not responsible for delays caused by UPS.
Super RushProcess!
Turnaround within 4 to 6 business days from receipt of logo approval, qualifies for in-stock orders only. Super RushProcess! charge adds 25% premium to order total before shipping cost.
Click Here to go to the
Shopping Cart and choose your processing Option now!
We C.A.R.E!
(Customers Are Really Everything) Get Faster Order Processing Free
We want our customers to know how much we care for them. If you are an existing customers that already has an embroidery-ready or print-ready logo/graphic stored in our LogoLocker, you can request a Free upgrade to the next level of service. You must request the upgrade when you place your order.
Important Notes
These charges DO NOT include expedited shipping charges. UPS Ground delivery times are not guaranteed.
Super RushProcess!, FastTrack, and Super FastTrack programs are dependent on inventory availability. If inventory is unavailable and we cannot meet SuperRushProcess! time frames, a customer service representative will contact you. If you are ordering by phone, please make sure that you tell your customer service representative or salesperson that you wish to SuperRushProcess! your order and please give them the date you need your products in hand.